Support
Help with Signal/noise
Tell us what happened and we’ll help you get back to your briefing.
Email [email protected]. Include your app version, iOS version, and the last step you completed. Do not send passwords, one-time codes, publisher cookies, or payment-card information.
Email supportPurchases and subscriptions
Use Restore purchases on the Premium screen when a membership is missing. Manage or cancel through iOS Settings → Apple Account → Subscriptions. Deleting a Signal/noise profile does not cancel an Apple subscription.
Publisher connections
Publisher sign-in happens directly in the publisher’s webpage on your device. Signal/noise does not receive your publisher password or cookies. Disconnect a publisher from the app to clear that on-device session.
Privacy and account deletion
Delete a device profile or linked account from the app’s Account screen. For a data request, email [email protected]. Read the Privacy Policy.
Corrections and content concerns
Send the story title or URL and describe the issue. We review correction, attribution, safety, and rights concerns at [email protected].
Support is provided in English. We normally respond within two business days. Billing and refund decisions are handled by Apple.